Shipping & Refunds
Our store ships to more than 190 countries and you can enjoy free shipping on all items sold on www.redpare.com
Estimated Delivery Time is 14-30 days.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
The following cases should be taken into consideration regarding shipping times:
1. Weight and dimensions of a package
2. Place of Dispatch
When Will You Receive Your Ordered Items?
Delivery time varies depending on the shipping method, which we choose regarding your location. It mostly depends on your country and where your package is coming from.
Keep in mind that “Force majeure” (bad weather, strikes, wars etc.) could also influence delivery time.
You can expect to get your product to be delivered by 3-4 weeks if nothing goes wrong.
Canceling an order
Once an order is placed, we will not be able to cancel it after 2 hours as your order might have already been processed and shipped out. Please drop us an email at firstname.lastname@example.org as soon as possible if you’d like to cancel an order that has just been placed (within 1 hour as stated above).
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. We are not responsible for lost or stolen packages or packages delayed in transit.
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 7 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. After we receive the item from you and check it we will issue a refund or ship another item if you would like to exchange it.
Other shipping matters
If you have any other questions not found on our website, please feel free to email us at email@example.com anytime and we will do our best to respond within 12 hours.